Refund Policy

Last Updated: April 30, 2026

Thank you for choosing Muse Image, an advanced AI image editor platform that enables high-quality creative visual content creation and editing with cutting-edge AI technology. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing or subscribing to Muse Image services, you agree to this policy.

Subscription and Payment Terms

  • Muse Image offers the following billing options:
  • Credits: Consumable units used to generate and edit high-quality AI images and process Muse Image AI image editing requests.
  • Subscriptions: Plans that provide monthly or annual access to Muse Image credits and premium image editing features.
  • Payments are securely processed via third-party providers, and Muse Image usage is tracked in real time.

Refund Policy

We understand that issues can occur with Muse Image services. However, due to the nature of digital content and instant usage of Muse Image AI processing, our refund policy includes the following key rules:

  • Time Limit: Refund requests must be made within 3 days of your Muse Image purchase. After this period, we cannot process any refund requests.
  • Credit Usage: Refunds are only eligible if you have used no more than 10% of the credits included in your purchase.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund for your Muse Image services, please follow these steps:

  • 1. Contact Us: Reach out to our Muse Image support team at support@muse-image.com
  • 2. Provide Details: Include your Muse Image account details, order number, purchase date, and reason for the refund request.
  • 3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your Muse Image purchase.

Processing Refunds

We typically respond to Muse Image refund requests within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider.

Changes to This Policy

We reserve the right to update our Muse Image refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you have any questions about Muse Image refunds, you can always reach us at support@muse-image.com.